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All books ▸ Guide ▸ Support

When things go wrong

Guide

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Working together

Artwork + pricing tiers

Screen print — Tier 1 Art Seps

Screen print — Tier 1 raster + halftones + gradients

Contract art — Tier 2-4

Proofs — What we need

Drafts + orders

Parts + styles + files

Sourcing + PO's

Files + messages

Shipping + Receiving

Address verification + tracking

Courier + local pickup

Receiving reports

Pack-out + replacements

Billing + reporting

Reports + exports

Support tickets

Next: Support tickets