Tier 2–4 means we’re doing more prepress work (separations, cleanup, rebuilds, digitizing).

We can do it — but it changes cost, speed, and risk.

What you still must provide #

Even when we do the separations, you still need:

• A customer-approved proof
• Final art assets that match the proof
• Clear placement + size
• Garment supplier + PO
• In-hands date

If proof and art disagree, the job goes on hold.

What to send us (best → worst) #

• AI / PDF vector (preferred)
• PSD / TIFF (only include printing layers)
• PNG
• JPEG (last resort)

Rules:

• 300 DPI+ at print size
• Transparent background when possible
• Remove noise / stray dots
• Convert fonts to outlines (or include font files if you can’t)

Naming #

If you’re sending separate placement files:

• Your_job####_front.psd
• Your_job####_back.psd
• Your_job####_sleeve_L.psd

If you have internal names, that’s fine — just include your internal job # and placement.

What happens next #

• We review the files
• If we can separate it cleanly to match the proof, we proceed
• If it’s unclear, we put it on hold and ask questions

Holds are normal. Reprints are not.